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As countries start to ease lockdown restrictions and gradually introduce phased return-to-work policies, CIOs are increasingly looking beyond the COVID-19 crisis with a view to implementing revamped digital transformation and business continuity plans.
Whether it’s an increased deployment of collaborative tools to handle staff teleworking from home, or undertaking significant changes in the way technology and services are procured and deployed, navigating the coronavirus crisis — and the post-pandemic world — requires a rethinking of IT strategy.
To get more insight about how business and IT strategy is changing, we talked to tech leaders on the African continent about business continuity planning and how to implement better practices to increase business resilience and spur organisational growth in a negative global economic environment.
Crisis puts emphasis on business continuity
COVID-19 has disrupted operations and impacted business continuity. New ways of working are expected to be seen in the foreseeable future. IT executives in many organisations are responding to the crisis by putting forward plans to bolster business resilience in the case of a coronavirus resurgence.
“IT investment and digital transformation in companies is often prioritised around the revenue generation functions; however, in times of crisis it becomes a matter of survival to ensure that there’s continuity in key operational functions or the Critical Value Chain (CVC) activities of an organisation,” said Nirshan Harryparshad, interim CIO of South Africa-based financial services provider Ithala SOC Limited.
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